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Privacy Policy

Privacy Policy

Introduction

Welcome to https://social-media-marketing-nsw.thebestlocalpro.com (referring to our company as ‘we’, ‘us’, or ‘our’ for simplicity). We are committed to protecting the privacy and data of our users, and this Privacy Policy details how we handle your personal information. Our practices adhere to various international privacy laws and regulations, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25
  • European Union’s General Data Protection Regulation (GDPR)
  • Brazil’s Lei Geral de Proteção de Dados (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA) and California’s Business and Professionals Code (BPC)
  • Colorado’s Consumer Protection Act (CPA)
  • Utah’s Consumer Sales Practice Act (UCPA)
  • Connecticut’s Connecticut Data Privacy Act (CDTPA)
  • Virginia’s Virginia Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy applies to all aspects of our online presence, including but not limited to:

  1. Our official website at https://social-media-marketing-nsw.thebestlocalpro.com
  2. Any mobile applications or software developed by us and downloaded from app stores
  3. Online services and products we offer through these platforms
  4. Interactions between our users and authorized representatives

Please note that this policy does not extend to third-party websites, applications, or services accessed through links on our platform. These entities have their own privacy policies governing user data collection and usage.

Processing Activities

This policy outlines our practices when:

  1. Using Our Services: When you access and utilize our applications, services, or products as an authorized user, we may collect and process your personal information.
  2. Visiting Our Websites: Every time you visit our websites linked to this Privacy Policy, our servers automatically log basic information about your device and browsing behavior.
  3. Communication: We may communicate with you via emails, newsletters, phone calls, or text messages (SMS), and these interactions are also subject to data collection and processing.

Personal Data Collection

We collect various categories of personal data, including:

  1. Account Information: This includes usernames, passwords, email addresses, and profile details that you provide when creating an account with us.
  2. Payment Information: Details related to your payment methods, such as credit/debit card numbers, expiration dates, and billing addresses.
  3. Financial Information: Any financial data required for transactions or services we offer.
  4. Purchase Information: Details about products or services you have purchased from us, including quantities and transaction amounts.
  5. Mobile Device Identifiers: Unique device identifiers (UDIDs), advertising IDs, and other mobile device information to enable certain features of our applications.
  6. Location Data: If you choose to share it, we may collect your geographic location data to enhance user experience or provide location-based services.
  7. Feedback: Any comments, suggestions, or reviews you submit to us.
  8. Social Media Information: Data from social media platforms when users choose to log in and connect their accounts with our services.
  9. Product Information: Details about products you interact with on our platform, such as viewing or purchasing history.

We collect this data through direct user input, automated technologies (like cookies), and third-party sources (if applicable).

Cookies

We employ cookies to enhance your experience on our websites and for analytics purposes:

  • Strictly Necessary Cookies: These are essential for the basic functionality of our website. They enable features like login, shopping cart functionality, and page navigation.
  • Preference Cookies: We use these to remember your preferences, such as language settings or display options.
  • Analytics Cookies: These cookies help us analyze user behavior on our sites, providing insights into performance and areas for improvement.

Users can control non-essential cookies through our Cookie Manager, giving you more control over your privacy settings.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes for which it was collected, plus a reasonable period after that, subject to legal requirements. Once the retention period expires or when the purpose changes, we delete or anonymize the data securely.

Security Measures

We have implemented robust security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction:

  • Encrypted Communication: We use encryption protocols to secure data in transit.
  • Secure Third-Party Processing: Our partners and service providers adhere to strict privacy standards to safeguard your information.

Children’s Privacy

We do not knowingly collect personal information from children under the age of 18. If you believe we have collected such data by mistake, please contact us immediately, and we will take appropriate action to rectify it.

Your Rights

Depending on your location, you may have certain rights regarding your personal data:

  • Access: The right to request access to the personal data we hold about you.
  • Rectification: Requesting changes or corrections if your data is inaccurate or incomplete.
  • Erasure (Right to be Forgotten): Asking us to delete or remove your personal data from our systems, subject to legal exceptions.
  • Restriction: Limiting our use of your data in certain circumstances.
  • Portability: Obtaining a copy of your data in a structured format for use with another service provider.
  • Objection: Objecting to the processing of your data for specific purposes.
  • Non-Discrimination: The right to be free from discrimination based on certain activities related to data protection.

To exercise these rights or file appeals/complaints, please contact our privacy team using the details provided below.

Changes to Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we encourage users to review it periodically for the latest information.

Contact Information

For any questions regarding this policy, requests to unsubscribe, or inquiries related to data privacy, please contact us:

  • Email: [email protected]
  • Address: [Provide Physical Address]



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